HR Administration Partner

Job Description

Recruiting for a HR Admin Partner to join our Head Office in Westminster!

26,000 per annum, working 35 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

To support the organisation in providing a customer focused, accurate and proactive HR administration service, working closely with a team of administrators to seek opportunities to streamline and improve administration processes.

Key Responsibilities:

Deliver a broad range of HR transactions supported by a strongly customer service orientated multi-skilled team e.g. from contractual changes to onboarding of new starter.

Ensure a culture of personal ownership where ‘first contact resolution’ is displayed; ensure that clear and standardised processes are followed that focus on quality and accuracy of work in line with established standards and KPIs e.g. ‘right first time’ philosophy.

Coordinate recruitment campaigns, including proactively agreeing and overseeing a recruitment plan with hiring managers, uploading recruitment adverts onto iTrent and other websites, proactively searching for candidates via Linked in and CV searching, recommending best places and innovate ways to advertise arranging interviews and assessments, sending candidate’s assessment and interview invites, notifying unsuccessful candidates on their application or interview or keeping them informed of the progress of their application, and addressing “on the day” arrangements.

Process monthly HR/ Payroll logs within the agreed timeframe

Ensure compliance throughout the service with policies, regulatory and legal requirement and ensure data is handled in a safe and secure manner in accordance with GDPR and associated data regulations.

Promote a culture of continuous improvement to seek better, faster, more efficient ways of delivering transaction processing services that have customers at the centre of the experience.

Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the HR Team Leader or an HR Business Partner as appropriate

Manage the pre-employment, annual and cyclical processes, DBS checks, eligibility to work, declarations of interests, and other checks, escalating to an HR Team Leader or Head of HR Shared Services as necessary

Processing new starters, role and salary changes, leavers, including provision of letters and contracts and administering systems changes within agreed SLA

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

High levels of customer service – puts self in the place of the customer to understand how might best help them

Approachable and open behaviours

Team Player – shares work and learning with the team and builds a positive team culture

Calm and resilient despite a busy workload

Has a practical and logical mind and is naturally well organised

Good attention to detail

Flexible in approach

Is respectful, articulate and sensitive in style of communication

Motivated towards excellence and improvement of personal performance with a can do attitude

Can pick up new systems and processes quickly

Skills, Knowledge and Experience:

Strong administrative experience, preferably within a Human Resources environment

Good written and spoken English

Excellent IT skills in Microsoft packages

Able to quickly pick up new IT system (Previous use of itrent would be an advantage)

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.