Provisioning and Administration Apprentice

Job Description

PETA Ltd are looking for a Provisioning and Administration Apprentice to join the Provisioning team at a leading telecommunication company. If you are eager to learn and looking to develop a long-term career, apply for this apprenticeship role today!

The time has now come for Prestige Telecom Group to expand our Provisioning team with a brand-new Provisioning and Administration Apprentice. We pride ourselves in being a call centre with a difference. Where we live by the mantra ‘Happy People Sell’.

There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship.

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

As an Apprentice within the Provisioning team, you will play a crucial role and undertake tasks such as connecting new connections and renewing customers, porting mobile numbers onto alternate networks as well as introducing customers to our range of products. Attention to details as well as excellent customer service skills will be key as you lead the way with onboarding our new customers.

The Provisioning and Administration Apprentice be responsible for the following duties:

Ensuring a smooth transition for our customers
Customer onboarding
Problem solving
Data entry
Working towards targetsEssential Skills

You will be enthusiastic, energetic and eager to learn with a drive to progress and develop a long-term career.

You will work with our young and talented team, and you will help our customers move to the networks we provide our customers. You will be expected to answer any questions our customers have and you will be targeted on feedback sent and upselling additional features.

Don’t worry if you have not had any previous sales experience, we are looking for candidates who have a willingness to learn and have serious career ambition.

The ideal Provisioning and Administration Apprentice will have the following skills and experience:

Exemplary listening skills
Attention to detail
A willingness to learn
A passion for customer serviceGCSEs in maths and English with at least a grade C / 4 are required.

About Company

Our client is a leading independent provider of bespoke business communication packages. As a specialist in Business telecommunications, they enquire, analyse and make suggestions to help improved efficiency and solve problems allowing businesses to benefit from substantial savings, whilst delivering excellent customer service. Based on the South Coast of England, they manage in excess of 10,000 business connections. Prestige are a team of real people dedicated to personal, pro-active account management.

As one of the fastest growing business telecommunication companies across the UK, they have been servicing businesses large and small and saving them money on their bills with over 35 years’ worth of industry experience.

Shortlisted for multiple industry awards and placed in the top 5 telecoms companies to work for in the UK along with a 3-star world class raring from the best company awards they are committed to being the best sales and telecommunication company around.

Don’t miss out on the opportunity to join a fast-growing company with a proven track record of apprentice success; apply for the Provisioning and Administration Apprentice role today