Technical Consultant

Job Description

Role: Technical Consultant
Location: Middlesborough
Salary: GBP45,000 + uncapped OTE

Benefits

Uncapped commission
Very friendly and flexible working environment
32 days holiday
Option to purchase up to 10 additional days per annum
Private health insurance
Life insurance
Free breakfast, fruit, Nespresso coffee, tea and soft drinks
Regular social events
A company phone which can be used for personal use
A company credit card so you’re never left out of pocketThe Company

Our client provides award-winning IT Strategy, Systems & Support as a service to their vast and prestigious client-base.

They boast one of the best client retention and satisfaction rates in the industry and this is largely due to low call waiting times and excellent technical customer service.

This company have grown quickly and organically. They are well established with over 15 years in operation, and they now have 150+ team members and 7 offices.

What are they looking for?

Someone with a strong technical background – you will need to discuss technical issues with senior clients and have the ability to spot opportunities for improving systems and procedures.
You do not need experience in a previous account management or consultation role – all you need is the desire to move into a consultative & client-facing role.
Someone ideally with experience of planning and managing the delivery of technical projects in line with client expectations.
A wide breadth of knowledge in IT infrastructures & networks is essential as you will need to maximise your clients’ use of all services offered:
Support & Managed IT
Telephony & Mobile
Cloud & Datacentre
Superfast Connectivity
Professional Services
Software
Cybersecurity
Building Infrastructure
Your duties will include the following:

Be the go-to-guy for your client for any matters specific to them
Building strong and genuine rapport with your designated clients, being someone they know and trust
Following procedure by conducting regular reviews with your clients
Plan, oversee and sign off projects for delivery to your client base
Ensuring that solutions and products for your clients are delivered on time and within budgetInterviews
Interviews are being arranged around you, as soon as possible so please apply immediately if you are interested!

Technical consultant project implementation infrastructure presales account manager management it support

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy