Website Manager

Job Description

Portman Dental Care are the largest privately focused dental group in the UK, having grown to >160 practices, with ambitious plans for growth. Our ethos remains simple and strong – we focus on treating others as we would want to be treated ourselves.

Our customer experience team is recently formed, with the mission of becoming recognised by consumers as #1 in UK dentistry for customer experience and patient care. With Industry leading marketing, digital and CRM.

We are still relatively early on in our digital journey but have already made big leaps forward. Due to our vast digital landscape with multiple group websites and 100s of practice websites to manage, there remains lots of opportunities for growth.

The opportunity:

This new role will help to develop our online customer experiences further, drive more online leads and support a variety of key projects and initiatives as the business continues to grow.

This exciting opportunity will provide the ability to make a difference and will come with a high level of autonomy. The lucky candidate should also expect a fast-paced environment where they will be required to work at all levels to meet deadlines.

Take ownership of our websites including 3 group sites and 150+ practice websites including multi-level reporting
Manage ongoing relationships with SEO and web dev agencies
Develop ongoing improvement plans to increase the conversion rates
Work closely with our in-house PPC and Content Managers to ensure that the websites support ongoing activity
To support and develop 2 digital executives
Ensure websites and digital journeys are optimised to make the most of our campaign activity or wider-business initiatives

What we’re looking for:

Website management/digital journey development of 5+ years for lead-gen businesses
Analytical with strong Google Analytics experience
Hands on SEO experience ideal
Craft CMS experience advantageous
Experience of working with CRM systems ideal
Results focus
Commercial acumen
Self-awareness and self-development
Customer focus and empathy
Stakeholder influence
Data lead decision making
Energy, enthusiasm and drive
Flexible, resourceful, action orientated
Able to roll sleeves up to get the job done

What’s in it for you:

The trust, freedom and flexibility to handle your role in the way that’s right for you with 50/50 home and office based
25 days holiday in addition to bank holidays and special days e.g. your Birthday, child’s first day at School, getting married, moving house or a charity day
Life assurance
Contributory pension scheme
Dental cover – one free check-up and hygienist appointment per year
Access to thousands of shopping discounts and a free online training academy

If you would like to find out more about this opportunity please press Apply. Alternatively, please feel free to share this opportunity with friends or colleagues.